Quality checks

Our developed tests contain over 100 quality criteria. The quality tests can be carried out by the businesses themselves using the HOTQUA online tests or by Hotqua examiners as part of an anonymous test (mystery test).

Your advantages :

  • Objective recording of service quality
  • Systematic evaluation in text and images
  • Early detection of weak points
  • Detailed recommendations in the test report

HOTQUA Quality Checks