Optimization of quality management in medical practices

Frank Höchsmann, Hotqua Medqua Support and optimization of the quality system in medical practice Dipl Med Bodo Böhme, a specialist in neurology and psychiatry in Flöha/Chemnitz

 

 

 

Photo: Sonja Haubold, Felicitas Preißler, Heike Stühmer, Dr. Bodo Böhme

Sales Management

Verkaufsmanagement Hotqua Workshop, organisiert im Plaza Berlin Hotel, am 13.04.2011

Content of the sales workshops:

Sales analysis & trends
Sales channels & instruments
Sales planning & strategies
Sales tools & support
Contentment degree of the participants: 90%
Photo: Alexander Diecke, Azouz Nasrallah, Sven aus dem Kamen, Ingrid Allnoch, Claudia Wülker, Frank Hägele and Ranya Kalus de Braganca

Housekeeping - Workshop

Frank Höchsmann, Hotqua Content of DEHOGA Workshops:
Work processes and work instructions
Checklists for the housekeeper and cleaning professionals
Job descriptions for housekeeper& maids
Practical tips for cleaning and housekeeping
Satisfaction of the conference participants: 94%
Photo: Andrea Flamm (Tropical Iceland), Astrid Wemme (Tropical Iceland), Tamara Kistauri (Hotel Zarenhof), Moses Nii Tei Ashitey (Apartment Zarenhof)

HACCP for the Kitchen and Service

HACCP workshop organized by Hotqua; trainer Frank Höchsmann, quality auditor ISO 9001 

In-house training in the Brauhaus Lemke on HACCP

Topics of the course:

  • Requirements according to HACCP
  • Risk analysis in the Brauhaus Lemke
  • Work processes, according to HACCP in the kitchen and service
  • Practical and TUV-approved checklists for the kichen and service
  • Large HACCP test 
  • Contentment degree  of participants: 96%

Photo: Employees of the BH Lemke with the manager Arne Meisel and kitchen manager  Marcus Thieme